Shipping policy

At UliGlow, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for full details on processing and delivery.

📦 Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a shipping confirmation email with tracking details.

🚚 Shipping Times

Estimated delivery times may vary depending on your location:

United States: 5–10 business days
United Kingdom: 6–12 business days
Canada: 7–14 business days
Australia: 7–14 business days
Other International Locations: 10–20 business days

Please note that delivery times are estimates and may be affected reminding factors such as customs clearance, weather conditions, or carrier delays.

💰 Shipping Costs

Shipping fees are calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions, which will be clearly displayed on our website.

📍 Order Tracking

All orders include tracking.
Tracking information will be sent via email once your order has shipped.
Please allow 24–48 hours for tracking updates to appear.

🌍 Customs, Duties & Taxes

International orders may be subject to customs duties or taxes imposed by your local authorities.
These charges are the responsibility of the customer and are not included in the item price or shipping cost.

❗ Delays & Lost Packages

If your order has not arrived within the estimated delivery time, please contact us at support@uliglow.com.
UliGlow is not responsible for delays caused by customs, incorrect addresses, or courier issues, but we will always assist you in resolving the matter.

📝 Incorrect Address Disclaimer

Please ensure all shipping details are correct at checkout.
UliGlow is not responsible for orders shipped to incorrect addresses provided by the customer.

💬 Contact Us

If you have any questions about shipping, feel free to contact us:
📧 support@uliglow.com