Shipping policy
At UliGlow, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below for full details on processing and delivery.
📦 Order Processing Time
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Orders are processed within 1–3 business days (excluding weekends and public holidays).
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Once your order has been processed, you will receive a shipping confirmation email with tracking details.
🚚 Shipping Times
Estimated delivery times may vary depending on your location:
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United States: 5–10 business days
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United Kingdom: 6–12 business days
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Canada: 7–14 business days
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Australia: 7–14 business days
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Other International Locations: 10–20 business days
Please note that delivery times are estimates and may be affected reminding factors such as customs clearance, weather conditions, or carrier delays.
💰 Shipping Costs
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Shipping fees are calculated at checkout based on your location and order size.
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We occasionally offer free shipping promotions, which will be clearly displayed on our website.
📍 Order Tracking
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All orders include tracking.
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Tracking information will be sent via email once your order has shipped.
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Please allow 24–48 hours for tracking updates to appear.
🌍 Customs, Duties & Taxes
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International orders may be subject to customs duties or taxes imposed by your local authorities.
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These charges are the responsibility of the customer and are not included in the item price or shipping cost.
❗ Delays & Lost Packages
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If your order has not arrived within the estimated delivery time, please contact us at support@uliglow.com.
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UliGlow is not responsible for delays caused by customs, incorrect addresses, or courier issues, but we will always assist you in resolving the matter.
📝 Incorrect Address Disclaimer
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Please ensure all shipping details are correct at checkout.
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UliGlow is not responsible for orders shipped to incorrect addresses provided by the customer.
💬 Contact Us
If you have any questions about shipping, feel free to contact us:
📧 support@uliglow.com